Terms and Conditions

These Terms and Conditions (the “Terms”) govern the access and use of the website www.techbuzzo.com (the “Site”) and any related digital channel operated by TechBuzzo LLC (“TechBuzzo”, the “Provider”, “we”). By accessing or using the Site, you (“User”) agree to be bound by these Terms. If you do not agree, you must refrain from using the Site.

B2B Approach: The Site and services are aimed at businesses, potential clients, and business representatives. They are not intended for personal, family, or domestic use.

1. Parties and Acceptance

Provider: TechBuzzo LLC.

User: any person who accesses or uses the Site. If you act on behalf of a company, you represent and warrant that you have authority to bind such company to these Terms.

These Terms are mandatory and binding. Use of the Site implies full acceptance thereof. These Terms incorporate by reference the Privacy Policy and Refund and Cancellation Policy currently published by TechBuzzo.

2. Purpose of the Site

The Site has informational and commercial purposes, including presenting content, allowing contact, and coordinating meetings. Nothing on the Site constitutes a binding offer, service promise, contractual guarantee, or commitment to provide services, unless expressly agreed in writing (e.g., contract, accepted proposal, purchase order, or Statement of Work/SOW).

3. Request for Information and Communications

If the User must provide data to request information or services, they agree to provide true, updated, and accurate information. The Provider is not responsible for errors derived from false or inaccurate information.

By submitting a form or request, the User authorizes TechBuzzo to contact them for commercial follow-up. TechBuzzo reserves the right to reject any request without obligation to state reasons.

4. Provision of Services

4.1. Formalization

The contracting of services is formalized solely through a written agreement (accepted proposal, master service agreement/MSA, SOW, purchase order, or unequivocal written confirmation). Quotes are not binding until accepted in writing.

4.2. Collaboration

The User must collaborate reasonably (delivery of information, credentials, approvals) to meet deadlines. Delays attributable to the client may impact the schedule and costs.

4.3. Change Requests

Any modification in the scope, functionalities, or agreed requirements must be requested in writing and approved by TechBuzzo. Such changes may imply adjustments in deadlines and additional costs, which must be approved before execution.

4.4. Pause or suspension for default

TechBuzzo reserves the right to suspend the provision of services and withhold deliverables if the client is in arrears or otherwise delays agreed payments. Resumption of service will be subject to the client bringing the account current and to resource availability once payment is received. Payment delays may imply rescheduling of the timeline without guarantees of immediate team availability.

5. Payments, Billing, and Net Received

5.1. Modalities

Payments are made in USD (United States Dollars) by international bank transfer to a U.S. bank account, third-party payment processors (e.g., Stripe), or other agreed means. The Site does not process payments directly.

5.2. Conditions

Specific conditions (milestones, deadlines, advances) are governed by the applicable written agreement (proposal/SOW).

5.3. Net Received

Unless agreed otherwise in writing, the client assumes all bank commissions, transfer fees, payment processor charges, and any applicable tax, fee, or withholding. Agreed amounts must reach TechBuzzo in full and free of deductions.

5.4. Third Parties

If using third-party processors, the User accepts their terms and commissions. TechBuzzo does not control such services.

6. Refund and Cancellation Policy

All contracts and payments are governed by our current Refund and Cancellation Policy, which is incorporated into these Terms by reference. The User acknowledges and agrees to such policy, including rules on accrual and non-refundable payments.

7. Intellectual Property: Deliverables, Payments, and Reuse

7.1. Definitions

• "Work Product" / Deliverables: Materials created specifically for the client under a service agreement.
• "Background IP": Methodologies, templates, libraries, pre-existing code, internal tools, know-how, and rights that TechBuzzo previously owns or develops independently.
• "Third Party / Open Source": Components subject to third-party licenses.

7.2. Transfer conditioned on payment

Ownership of rights over "Work Product" is transferred to the client solely when TechBuzzo has received the full agreed payment.

• Fixed Price Model: client owns upon completing full project payment.
• Hourly/Monthly/Installment Model: client acquires rights only over deliverables corresponding to what was strictly paid. What is unpaid is not transferred and remains TechBuzzo property.

7.3. Reservation of rights and reuse

TechBuzzo retains full ownership of its "Background IP". The client receives a non-exclusive, non-transferable license to use such Background IP incorporated into the deliverables. TechBuzzo reserves the right to reuse its expertise, generic code, and tools in other projects.

7.4. Third Parties

The client accepts licenses of third-party or Open Source components included in the project.

8. Confidentiality

8.1. Obligation

Each party undertakes not to disclose "Confidential Information" (non-public, technical, or commercial information) of the other party to third parties, and to use it solely for the purpose of the contracted service.

8.2. Exclusions

Information is not considered confidential if it is public, lawfully known, independently developed, or required to be disclosed by law or court order (providing prior notice if possible).

9. Infrastructure, Third Parties, and Costs

9.1. Scope

TechBuzzo may manage infrastructure if expressly agreed. Otherwise, its responsibility is limited to development.

9.2. Third-Party Costs

Unless agreed otherwise, all infrastructure costs (cloud, hosting, servers), software licenses, domains, certificates, and third-party APIs are the exclusive responsibility of the client.

10. Support, Maintenance, and SLA

Unless a specific Service Level Agreement (SLA) is signed, all support, maintenance, and bug fixing services are provided on a commercially reasonable "best effort" basis, without guarantees of fixed response or resolution times. There are no implied guarantees of availability or response times unless agreed otherwise in writing.

11. Success Cases and Brand Usage

TechBuzzo may mention the client and use their name or logo as a commercial reference (e.g., "Success Case" or "Client") on the Site and marketing materials, only if TechBuzzo has the client's prior written authorization (email is sufficient).

12. Prohibitions and Misuse

It is prohibited to use the Site for illicit purposes, send false information, attempt unauthorized access to systems, introduce malware, perform attacks (DoS/DDoS, scraping), or infringe third-party rights. TechBuzzo may block access to protect its security.

13. Intellectual Property of the Site

All content on the Site (design, texts, brands, code) is the property of TechBuzzo or its licensors. The User does not acquire rights over it. Unauthorized reproduction or exploitation is prohibited.

14. Content Submitted by User

If the User submits content or materials through the Site, they represent that they have the right to do so and grant TechBuzzo a license to use it for the purpose of managing the request and providing services, in accordance with the Privacy Policy.

15. Disclaimer

The Site content is provided "as is", for informational purposes. It does not constitute specific professional advice nor guarantee results. TechBuzzo does not guarantee that the Site is free of errors or interruptions.

16. Limitation of Liability

16.1. Use of the Site

TechBuzzo shall not be liable for damages derived from the use or inability to use the Site.

16.2. Professional Services

Liability for services is governed by the applicable contract. In the absence of an agreement, TechBuzzo is not liable for indirect damages, lost profits, or data loss. Total liability shall not exceed the amount paid in the last 3 months or, failing that, USD 100.

16.3. Force Majeure

Neither party shall be liable for failures or delays caused by events beyond their reasonable control (force majeure), including natural disasters, conflicts, massive internet outages, cloud infrastructure provider failures, pandemics, or government acts, and obligations shall resume once the event ceases.

17. Indemnity

The User shall hold TechBuzzo harmless against claims or damages derived from their misuse of the Site, breach of these Terms, or infringement of third-party rights.

18. Third-Party Links

The Site may contain links to third-party sites. TechBuzzo does not control nor is responsible for such sites.

19. Privacy

The processing of personal data is governed by the current Privacy Policy.

20. Modifications

TechBuzzo may modify these Terms at any time. The current version will be published on this page. Continued use implies acceptance.

21. Applicable Law and Jurisdiction

These Terms are governed by the laws of the State of Wyoming, United States. Any dispute shall be submitted to the exclusive jurisdiction of the state or federal courts located in Wyoming.

22. Address and Contact

Provider Address: 1000 Brickell Avenue, Miami, Florida, 33131, United States
Contact Email: contacto@techbuzzo.com

23. Severability

If any clause is considered invalid, the remaining ones shall retain full validity.